Usually, the big guys aren’t interested in selling you exactly what you need. That’s just not going to work for them. Instead, they’ve got to sell you something that makes lots of profit for them.
Have you ever been pressured to buy an extra warranty or attachment that you didn’t really need? Or did you get talked out of buying a certain product and instead got pushed into buying a ‘better’ one? If so, then you’ve paid the hidden fee.
It’s also why it can be so hard to get a refund from these guys. They’re happy to sell you stuff, but when you come back with a problem, oh-o. Don’t be surprised if you have to talk to at least 3 different people about your refund or if you have to wait for weeks to get your money back.
It’s simple math. Mr Big Store loses a lot of money on all their expenses, so they’ve got to pull tricks to make profit from their customers. That often means steering people towards products with lots of profit and convincing them to get all the extras.
Sometimes the most ‘profitable’ appliances and furniture that they sell aren’t exactly the best quality, so you end up with bad products if you take their advice.
At Folders, we make sure our customers get looked after. No B.S, just great service and products.
We’re lucky because we don’t need to pay millions to a CEO or overheard on dozens of stores. That makes us a lot leaner than these big guys, so we can give our customers great products at a fair price.
