| Dear , I want to start with an apology. Groupon recently implemented security measures to protect you and our entire Groupon community from fraudsters. While no security breach occurred - these were proactive updates - these efforts unintentionally impacted your ability to log in, use our service, and complete purchases. We understand how frustrating and inconvenient this must have been for you, and I take full responsibility. If you are still having issues with logging on: - Recover your password using this link
- Check your spam folder for emails from verify@r.groupon.com if you don’t see the recovery email in your inbox.
- If you require any support please click this link.
To make things right, we’re offering you a special thank you: apply the code SORRY at checkout between now and September 30 to receive up to a 30% discount on promo-eligible experiences and services (cannot be combined with other promotions; restrictions apply). Use our App (iOS/Android) and apply the code SORRY at checkout to enjoy these savings on deals marked in purple. This offer is valid through 9/30. Please note, some restrictions may apply. Since becoming CEO, I’ve been committed to transforming Groupon for a better customer experience. We’ve worked hard to secure great offers, enhance our site, and made great strides with our revamped gift offerings to help make finding the perfect present a breeze. I know there’s always room to improve, so we’re focused on simplifying refunds, addressing issues quickly, and ensuring you can rely on Groupon. If you have any suggestions, please reach out to me directly at dusan@groupon.com — I read every message and am committed to earning your trust. Again, I apologize for the recent issues and thank you for being a part of our journey. We’re excited for what’s ahead! Dusan Senkypl
Groupon CEO | 
